‘I really think I’ve seen everything… But then I go to work.’: Potential Karen-level-10 situation pleasantly deescalates to a hilarious misunderstanding

When you work in customer service, you truly see all of humanity. You see the precious people who the world could use more of, and you, of course, see the Karen, the humans incapable of empathy, the “adults” whose first response is to throw an entitled tantrum. Perhaps this is how balance is kept in…

Details

Update: ‘The company is going to lose $8M’: Boss dismisses financial officer’s advice and pays the price

Some business leaders prioritize sales above all else, offering hefty incentives to their sales teams for acquiring new clients at unserviceable rates. These leaders and their cronies will then cash out once the numbers have been sufficiently plumped up like a stuffed pig with an apple in its mouth. The nightmare begins when it comes…

Details

‘That sounds like a YOU rule’: Bus driver tries throwing rulebook at patron to exert power, rider gets satisfying justice when supervisor steps in

Public transit is interesting in the U.S. The employees and patrons are both colorful and it’s either peaceful and quite or something crazy going down. No in-between. It’s like the scene in Superbad when they get on the bus and the houseless guy is there and he calls out “McMuffin” and things go down and…

Details